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How
to Choose an Online Bank
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Introduction
This page is designed to be a step-by-step
check list of how to choose a online bank. We recommend
that you bookmark this page so you can be sure to follow
the steps through the whole search and sign-up process.
You can also print this page out and mark off the steps
as you follow them. Let's get started finding the right
online bank for you.
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Look
Regionally or Look for Special Services and Offers
If your current bank doesn't offer online
banking, you have two options. You can shop for your online
bank by services offered and special deals or look for another
bank in your state or city that offers online banking. If
having a local bank is important to you, then search our
directory by state to
see what banks are available in your state. If you are more
concerned about services, rates, and special offers, then
you should consider the best of the national Internet banks.
You can choose a bank by viewing our best
rate banks. Regardless of which way you choose to go,
it is important to follow the steps below.
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Check
What Services Are Offered
If you are signing up for Internet banking
because you want an easier way to keep records, make sure
the bank that you sign up with offers record keeping services.
This situation is true of all services. Make sure they are
offered before you think about signing up. The most used
services offered by online banks are:
- Account Viewing
- Transferring Funds
- Paying Bills
- Applying for Services
- Customer Service (by email, phone, mail,
or in person)
- Financial Planning Advice
- Software Compatibility
- Archiving of Records - Generating Reports
There may be other services that you want;
the point is to make sure that the services you want are
offered, and then look for as many additional services as
possible.
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Try
the Demo
Banks shouldn't expect you
to sign up for their services without giving you some idea
of how they function. On most online banking sites a demonstration
of the service is offered. The best demonstrations actually
allow you to see a test account that mirrors the actual
type of account you will be using. The layout will be functional
so you can try navigating through the site, and even try
out some the interfaces for services, like paying a bill.
Some sites will only show you images of what their system
looks like. This doesn't give a real chance to try out the
system, but if the design looks difficult to operate, you
may want to try a different online bank. If a site doesn't
offer some form of demonstration, you should likely look
elsewhere unless the services and options are just what
you are seeking. In this case, call or email the bank and
ask about how the online banking interface works. Only then
should you consider the bank.
At this point you should have decided which
bank seems to be the best for you. Now you need to make
sure that the bank you are interested in is in good financial
order and that your money will be secure with this institution.
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Look
for FDIC Label
"FDIC insured" is an
ever present catch phrase used by almost all banks. Created
in 1933 in order to restore public confidence in the nation's
banking system, FDIC (Federal Deposit Insurance Corporation)
insures that customer's money is insured against loss even
if the bank is no longer solvent. Each depositor is insured
to $100,000. So no matter what happens to your bank your
money will be insure. Most sites will have the FDIC logo
on their main/home page or on their main online banking
page. If you don't find the label, you will need to call
or email to find out if the bank is FDIC insured.
NOTE:
Credit unions are not insured by FDIC. If you are considering
a credit union you will need to contact the National
Credit Union Administration, which insures money deposited
in some credit unions.
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Check
with the FDIC
An independent way to insure the legitimacy
of a bank is to check with the FDIC directly to see whether
a bank is insured. To find out if a bank is FDIC insured
click
here and use their bank finder form. If you can't find
the bank listed there, try calling the FDIC at 1-800-934-FDIC
(3342). Independent confirmation is an important step, don't
skip it.
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Take
Steps to Avoid Fraud
Don't accept unsolicited email recommendations
for online banks. You should search for the bank. Don't
let a bank search for you. This way you won't be the victim
of a web site masquerading as a bank when they are not.
Make sure the online banking site you are
considering has depth (many pages) and is well designed.
Unless you know a bank is legitimate, don't accept a poorly
designed site with broken images. If you are unsure as to
whether an online bank is legitimate, try a different bank.
If you want additional steps you can take to protect your
security, read our 18
steps page.
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Now
You are Ready
You have found a bank that offers the services
you want, you have checked to make sure your money will be
safe, and now you need to sign-up. Online banking can make
you life easier; take the time to explore all the options
offered by the bank you have chosen. All the best with your
decision. |
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